PRESS RELEASE
FOR IMMEDIATE RELEASE
AMSTERDAM, 9 October 2025 —
ING brings “Whatever Next?” to life with keynote and 200-copy corporate event
Global financial services group ING became the first organisation to host a live Whatever Next? event, bringing together transformation leaders, architects, and service designers for an immersive keynote and discussion led by author Lisa Woodall.
The event marked a major milestone in the Whatever Next? journey, following the successful August 2025 launch of the book Whatever Next? — Making Transformation More Human, More Honest, and More Likely to Stick. Each attendee received a special corporate edition of the book, with 200 copies distributed as part of the session.
Lisa’s keynote — “Being Human” — explored three lenses at the heart of the book: Reimagine, Rewire, and Reconnect. She challenged participants to think differently about what makes transformation work — not just in theory, but in the lived reality of teams and organisations.
“Transformation fails when we treat it like a project,” Woodall told the audience. “It succeeds when we treat it like a human story — one that’s shared, felt, and made together.”
The session resonated strongly across ING’s transformation community, sparking open conversations about rewire, reimagine, and reconnect. Attendees described the event as “a refreshing space to pause and reconnect to being human”
The ING keynote also set the stage for the Whatever Next? Corporate Event Offer — Designed to adapt the Whatever Next? lenses for the challenges that organisations face.
About Whatever Next?
Whatever Next? isn’t another playbook — it’s the conversation you wish you’d had before starting transformation. Grounded in lived experience and five human-centred lenses, it helps organisations make change more human, more honest, and more likely to stick.
About Lisa Woodall
Lisa Woodall is an Enterprise Architect and Transformation Strategist with a career spanning Zurich Insurance, Ordnance Survey, and WPP. She is the founder of Whatever Next?, a movement dedicated to rehumanising transformation through practical insight, shared reflection, and courageous conversations.
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www.whatevernextbook.com
