Lisa Woodall

Lisa Woodall

Why Transformation Sticks When Architects Stay Human

Last week, I had the privilege of speaking at ING’s internal Enterprise Architecture Conference in Amsterdam a gathering of more than 200 enterprise architects from across Europe. It was a room full of smart, curious, deeply experienced people who spend…

For Change Managers

wooden blocks spelling drive change on beige background

Headline: Change Management: From Managing Resistance to Nurturing Belief If you’re a change manager, you sit in the middle of the storm. You’re expected to translate strategy into behaviours, align comms with reality, manage the noise of resistance, and somehow…

For Those Working in Enterprise Architecture

person people building desk

Headline: From Compliance to Coherence: The Architect’s Role in Transformation Enterprise architects sit in one of the hardest spaces in organisations: the gap between strategy and delivery. You see the wiring—systems, processes, roles, technologies—that either enable change or quietly snap…

For Those Working in Service Design

shallow focus photo of white open sigange

Headline: Designing Change With, Not Just For, People As a service designer, you know adoption isn’t automatic. It has to be earned. You can sketch the perfect customer journey, map the experience flows, run the usability tests—but if people don’t…

For Those Working in Transformation

people on a business meeting

Headline: Making Transformation Stick: Beyond the Plan, Into the Experience If you work in transformation, you already know this: it’s hard. Not just technically or structurally, but emotionally, politically, and culturally. Every boardroom has a strategy. Every programme has a…

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