Every transformation begins by confronting what’s already in play. Reflect is the lens that asks us to look beneath the surface and be honest about what we find. That means surfacing the legacy decisions and behaviours that still shape today’s…
When you pick up a book about transformation, it can feel like stepping into a dense forest. So many frameworks, models, and success stories jostle for attention. The challenge isn’t just understanding the theories—it’s figuring out how to apply them…
When I started the Whatever Next? blog over five years ago, I didn’t imagine it would turn into a book. What began as a space to capture thoughts from the frontline of transformation, enterprise architecture, and service design slowly grew…
